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Kevin Rury is an experienced professional in workforce management, currently serving as a Manager of Workforce Management at Taskrabbit since January 2021, where responsibilities include forecasting and scheduling to optimize performance. Prior to this role, Kevin held various positions at Accenture and Randolph Brooks Federal Credit Union, including Senior Analyst and Analyst roles, with a focus on performance optimization, scheduling solutions, and training analysts. Kevin has significant expertise with workforce management tools such as the Calabrio suite and has contributed to improving agent work shift flexibility while maintaining service levels. Educational qualifications include degrees from Western Governors University, The University of Texas at San Antonio, and Samuel Clemens High School.