Meenakshisundaram Chandrasekaran is a seasoned professional in customer support and success with extensive experience across multiple organizations. Currently serving as the Head of Customer Support at Talon.One since October 2025, Meenakshisundaram previously held managerial roles at ZoomInfo and Gupshup, focusing on customer solutions and success. Experience at Freshworks as a Customer Success Manager involved managing a portfolio worth $3 million, driving revenue through upsell and cross-sell strategies. Earlier roles include Customer Success Specialist at Chronus, where responsibilities encompassed post-sales activities and client relationship management, and positions at Gabriels Technology Solutions and Expertus, emphasizing onboarding and support for CRMs and LMS platforms. Meenakshisundaram possesses a Bachelor of Engineering in Computer Science from Anna University Chennai.
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