Neil McAlpine is an accomplished Enterprise Architect at Talkdesk since February 2019, where responsibilities include building credibility with technical leaders and articulating the benefits of the Talkdesk cloud architecture. Prior roles at Talkdesk include Enterprise Solutions Engineering Manager, overseeing solution engineers in the US and establishing a team in Canada, and Enterprise Sales Engineer, focusing on enhancing customer experience through cloud contact center solutions. Previous experience includes Solution Engineering Manager at Eclipse Technology Solutions Inc., leading a team in delivering customized technology solutions, and Sr. Telecom Engineer at CCS Group Ltd., managing technical designs and implementations. McAlpine's career commenced in 1995, with roles encompassing Sales Engineer and Technician positions at various technology companies, highlighting extensive expertise in VoIP, Unified Messaging, and enterprise solutions. McAlpine holds an education from Sir Sandford Fleming College and Global Knowledge.
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