Charles Descournut is an international food retail expert with 15 years of experience in leveraging data to enhance customer experiences both in-store and online. Currently serving as a Business Solution Manager at SymphonyAI since 2023, they lead the implementation and management of Store Intelligence projects in Spain and Portugal. Previously, Charles held various roles including Director of Operations for Costco in Europe and Executive Account Director at dunnhumby, where they drove customer satisfaction and developed strategic marketing initiatives. Charles earned degrees from NEOMA Business School and Externat Sainte Marie, further solidifying their expertise in commerce and international marketing.
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