Jessica Carter, CPM, PSMI, possesses extensive experience in business analysis and project management across various industries. Currently serving as Manager of Business Analysis & Solutions at Symetra since January 2024, previous roles include Business Analysis Manager at Northeastern University and Agile Program Manager at Health Carousel. Jessica has demonstrated proficiency in user requirements gathering, Agile methodologies, team management, and software integration. With a foundational education in Spanish and French from the University of Central Florida and professional certifications in project management, Jessica has successfully led cross-functional teams and contributed to significant operational improvements throughout a diverse career.