Ines Stefanovic is an experienced professional in online sales and partnership management, currently serving as the Online Sales Manager and Online Ancillary Services & Partnership Management at Swiss International Air Lines since January 2018. Previously, Ines held positions at Swiss International Air Lines as an Intern in UX & Analytics, and at the University of Zurich as a Student Assistant and Tutor, gaining expertise in literature research, data collection, and instructional support. Ines also worked at Lidl Schweiz GmbH as a cashier focused on customer satisfaction and at Trendcommerce Group as a Call Agent. Ines holds a Master of Arts in Slavic Languages, Literatures, and Linguistics, along with two Bachelor's degrees in Slavic Languages and Communication and Media Studies, all from the University of Zurich.