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Maxime Silvain

Responsable relation client BtoB, BtoC et E-commerce Longines

Maxime Silvain is an experienced retail manager currently serving as the Regional Retail Manager at Swatch Group since April 2014, overseeing multiple roles including Management of the Swatch Megastore at Champs Elysees and the Swatch Store at the Louvre. Responsibilities include coordinating between major department stores such as Galeries Lafayette, Printemps Haussmann, and Le Bon Marché, managing a team of 12 to 15 employees, handling recruitment, stock management, sales training, and client relations, as well as developing a We Chat database for engaging with Sinophone clientele. Prior to Swatch Group, Maxime held the position of Floor Supervisor at Disneyland Paris from September 2009 to March 2014, where responsibilities included supervising a team of 30, managing daily operations, enhancing sales performance, and ensuring adherence to merchandising standards. Maxime holds a Bachelor's degree in Applied Foreign Languages from Université Paris Cité.

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