Nupur comes with 15+ years of work experience in service delivery, transition, project, performance & stakeholder management. She hails with diversified experience both in voice and backend catering to collection process, commercial insurance and healthcare. Currently in charge of contact center operations. She has extensive experience in providing āend to endā solution for contact center in healthcare domain. The contact center provides support for member & provider services, appeals and grievances, eligibility verification, authorization and claims.
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