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Joanna Butler is currently a Senior Manager of Hospitality Research at STR, where they leverage over twelve years of experience to drive customer relationships and advance hospitality research. Joanna holds certifications in Hotel Industry Analytics and Hotel Revenue Management, enhancing their skills in customer service and teamwork. Previously, they have managed key client accounts and provided administrative support in various capacities, including roles at CoStar Group and SCC. Throughout their career, Joanna has demonstrated a commitment to excellence and innovation within the hospitality sector.