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Mayur Bansal is a Customer Experience and Aftersales Operations professional with over a decade of experience in the automotive and connected vehicle sectors. They have a proven track record in customer support, vehicle connectivity operations, and digital transformation. Mayur has held significant roles at various leading companies, including General Motors and Stellantis, where they presently lead IAP Customer Operations across India and Asia-Pacific markets. They obtained an MBA from the Indian Institute of Management, Kozhikode, and a Bachelor's degree in Automobile Engineering from Arya College of Engineering and IT. Focused on enhancing customer satisfaction and operational excellence, Mayur is passionate about connected mobility and next-gen automotive technologies.