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Tracy Lambert CMgr FCMI, CIPD, MLPI is a professional consultant specializing in organizational development and learning and development strategy. Currently, Tracy serves as the Head of L&D Consultancy at St. James’s Place, having previously contributed to various roles within Tilney Group and St. James’s Place Wealth Management, where they focused on enhancing organizational resilience and personal development for thousands of colleagues. Tracy's extensive experience includes supporting significant HR transformation projects at Marks and Spencer, where their training initiatives led to notable improvements in system confidence among employees. Tracy is also pursuing a CMI Level 7 Extended Diploma in Professional Consultancy at Studyflex.