April Jiyeon Shin is a global business developer with extensive experience in customer experience and operations across various sectors. They have held leadership roles at Coupang and Spoon Radio, where they managed customer service and global operations, respectively. Currently, April is the Global Content Manager at Spoonlabs, overseeing content acquisition and operations. They hold a Bachelor's degree in Linguistics from the University of California, Los Angeles, and an Associate degree in Management Science from Mt. San Antonio College.
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