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Andrew Zabiela has a diverse background in customer service and marketing analytics, with experience spanning various roles in notable companies. Starting a career in customer service at 118118 and Direct Wines, Andrew transitioned to Specsavers, where contributions included serving as a Senior Marketing Analyst and leading global location analysis as the Marketing Analyst. Andrew also held multiple leadership positions at Specsavers, including Head of CRM and Head of Marketing Analytics, focusing on data strategy and insights for the UK CRM function. Andrew holds a Bachelor of Arts degree in Media Arts from Plymouth University.