Kiran Sonowal is the Head of Customer Experience (Reg & Comp) at S&P Global, where they spearhead post-sales activities for Counterparty Manager clients, leading a global team of 25. With a strong background in client relationship management and operations, Kiran has developed post-sales strategies to enhance client satisfaction and reduce churn. Prior to their current role, they held various positions at organizations such as IHS Markit, Allianz, and Standard & Poor's, contributing to performance optimization and strategic planning initiatives. Kiran earned an MBA in Finance from Visvesvaraya Technological University.
Location
Gurugram, India
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