Shawn Wyatt is a Lead Desktop Support Specialist with extensive experience in IT and office operations. They have held roles at companies such as Southland Industries, where they currently work, and previously served as a Helpdesk Technician II at Total Wine & More and as a Technical Support Specialist Tier 3 at Linode. Shawn's early career included office operations roles at The Segal Group, LLC and Navigant Consulting, where they managed daily logistics and supported office functions. They hold multiple degrees, including a Bachelor of Applied Science in Information Technology and a Doctor of Philosophy in Forensic Psychology from Walden University.