Michael Darrock is a ServiceNow Solutions Architect currently working with Sopra Steria. They have served as a Senior ServiceNow Consultant for several esteemed organizations, including UP3 and Computacenter, where they managed ITSM implementations and developed interfaces. Previously, Michael held roles as a Principal Consultant at Fujitsu and a ServiceNow Consultant with Innovise ESM, contributing to various ServiceNow and HP Service Manager projects. With extensive experience across multiple industries such as banking, healthcare, and transportation, Michael has demonstrated expertise in implementing service portals and managing incident and knowledge management processes.
Location
United Kingdom
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