A prominent fixture in the heart of Hanoi since 1901, the Hotel Metropole Hanoi has a long tradition as a luxury venue for prestigious events and a popular rendezvous for business and leisure travelers such as playwrights, ambassadors and heads of state. The recipient of numerous international awards for its fine service, this legendary landmark has contributed to the richness of local heritage.

The hotel includes 364 rooms, divided into two wings. The historic Metropole Wing was inspired by classic French architecture with a hint of local Vietnamese style. The more contemporary Opera wing has been renovated to create a harmonious blend between the historic and modern elements of the hotel, and great care was taken to respect the rich heritage of the site while installing the state-of-the-art technology.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   


Hotels & Hospitality

Travel & Leisure

Sofitel Legend Metropole Hanoi

Sofitel Legend Metropole Hanoi's headquarters in Hanoi, Vietnam

This department focuses on enhancing guest satisfaction and overall service quality within the organization.

Guest Experience

The Front Office Operations team at Sofitel Legend Metropole Hanoi is dedicated to delivering exceptional guest experiences from arrival to departure. This team manages reservations, greets guests, provides concierge services, and oversees the renowned Club Lounge, ensuring every guest feels welcomed and well-cared-for. With a blend of luxury and personalized service, they uphold the hotel's prestigious reputation while maintaining seamless communication and coordination across all front office activities.

Front Office Operations

The Sales and Revenue Management team at Sofitel Legend Metropole Hanoi is responsible for maximizing the hotel's revenue by developing pricing strategies, managing inventory, and crafting tailored sales initiatives. They analyze market trends and competitor performance to optimize occupancy rates and boost profitability, while also fostering relationships with corporate and leisure clients to enhance the hotel's reputation as a premier destination for both business and leisure travel.

Sales and Revenue Management

The Event Management Team at Sofitel Legend Metropole Hanoi is dedicated to orchestrating unforgettable experiences for various events, from corporate gatherings to lavish weddings. Comprised of an Event Planner, Head Sommelier, and F&B Staff, the team collaborates to ensure seamless execution, exceptional service, and tailored food and beverage offerings, all while honoring the hotel's rich heritage and luxurious ambiance. Their expertise transforms each occasion into a memorable occasion, solidifying the hotel’s reputation as a premier venue in Hanoi.

Event Management Team

This department oversees the management and execution of culinary services within the organization.

Culinary Operations

This department manages and enhances the guest experience through personalized service and support.

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People (0)

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Other teams

Front Office Operations

Sales and Revenue Management

Event Management Team

Culinary Operations

Hospitality Services

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People (0)

Jobs (0)

Other teams

Front Office Operations

Sales and Revenue Management

Event Management Team

Culinary Operations

Hospitality Services

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