SFG was founded in 1993 and is a subsidiary of WERTGARANTIE Group, based in Germany. 
SFG is leader on the market of warranties'​ extensions and after sales mass consumption technical appliances sold to private individuals: electric household appliances « white products », image, HiFi, multi-media « brown ones »; computers equipment « the grey ones »; wandering, photo products and air-conditioning equipment.
It is a member of the FG2A (Federation of warranties and affinity insurance).

Appliances

Société Française de Garantie

The Rousset office focuses on project management, client services, operations, and technical support in the telecommunications sector.

Rousset

Société Française de Garantie's headquarters in Rousset, France

The Customer Support Team at Société Française de Garantie (SFG) is responsible for providing exceptional service to customers requiring assistance with warranty extensions and after-sales support for technical appliances. This includes handling inquiries, troubleshooting issues, managing client accounts, processing claims, and ensuring overall customer satisfaction for a diverse range of products such as household appliances, multimedia equipment, and air-conditioning systems.

Customer Support Team

The Commercial Team at Société Française de Garantie (SFG) focuses on driving sales and expanding market presence for the company’s warranty extension and after-sales services for technical appliances. They work on developing and maintaining client relationships, identifying new business opportunities, and ensuring customer satisfaction across various regions and sectors. Their roles include managing sales territories, strategizing growth initiatives, and coordinating with other departments to achieve business objectives.

Commercial Team

The Marketing and Sales team at Société Française de Garantie is responsible for developing and implementing strategies to promote warranty and after-sales services for technical appliances. They focus on increasing brand awareness, driving sales, and cultivating customer relationships. Key activities include market research, planning promotional campaigns, managing client communications, and overseeing the overall sales process to ensure customer satisfaction and operational efficiency.

Marketing and Sales

The Human Resources team at Société Française de Garantie is responsible for managing employee relations, talent acquisition, and development. They oversee training programs, ensuring that all staff have the necessary skills and certifications, and promote a positive workplace culture. This team plays a critical role in aligning the workforce with the company’s strategic goals and maintaining compliance with employment laws and regulations.

Human Resources

The Development and IT team at Société Française de Garantie (SFG) is responsible for creating, maintaining, and optimizing the company's web platforms and IT infrastructure. This team manages the development of web applications, ensures network and system reliability, and supports IT functionality to enhance customer experience for warranty extensions and after-sales services.

Development and IT

This department oversees the organization's strategic direction and operational management.

��

People (14)

Jobs (0)

Other teams

Commercial Team

Marketing and Sales

Human Resources

Development and IT

Executive Leadership

��������

People (14)

Jobs (0)

Other teams

Commercial Team

Marketing and Sales

Human Resources

Development and IT

Executive Leadership

��