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Serge Valente

Principal Customer Success Manager

Serge Valente currently serves as Principal Customer Success Manager at SimCorp, where responsibilities include fostering strategic partnerships with customers to enhance value realization from their investments. Prior to this role, Serge held the position of Service Director at CIBC Mellon, overseeing daily service delivery for complex clients and ensuring high service quality and satisfaction. Earlier experience includes serving as Assistant Vice President for Client Relationship Management at State Street, where Serge managed substantial client accounts and drove significant improvements in client satisfaction and business growth. Additional roles include Senior International Product Manager at UBS Global Asset Management, overseeing the launch of a global IT desk, and Product Manager at State Street Alternative Investment Solutions, focusing on client adoption of financial reporting services. Serge Valente earned a Bachelor of Arts in Economics from Wilfrid Laurier University.

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Toronto, Canada

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