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Mariam Butskhrikidze is currently the Head of the Settlements Division at Silk Bank, where they oversee the migration to ISO 20022 for RTGS and cross-border payments. Previously, Mariam held various roles including Digital Content Assistant, Customer Care Representative at the Ministry of Labour, Health and Social Affairs of Georgia, and Brand Manager at Matsieri cheese shed. They have a strong background in digital marketing, social media strategy, and customer care, enhancing brand recognition and improving operational efficiencies throughout their career. Mariam is eager to further explore opportunities in digital marketing and content creation.