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Jessica Erickson is a seasoned UX leader with decades of design and leadership experience. They have held multiple significant roles at TripAdvisor, including Lead Designer and Director of Product Design, and have also served in various director-level positions at Shopify, focusing on UX and growth. Jessica previously worked as a Senior Designer at Oxfam America and holds a Bachelor of Arts from the Massachusetts College of Art and Design. Currently, they leverage their unique ability to transform ambiguous problems into compelling visions that drive product direction, emphasizing both user experience and business impact.