SevenRooms is a fully-integrated, data-driven guest experience platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, Major Food Group, AELTC, Chase Hospitality Group, D&D London, Corbin & King, Live Nation and Topgolf. 

Information Technology

SevenRooms

SevenRooms' headquarters in New York, NY, United States

This department focuses on ensuring customer satisfaction and retention through effective support, management, and strategic engagement with clients.

Customer Success

This department is responsible for managing and optimizing the sales process, including client relations and account management.

Sales Operations

The Customer Success Team at SevenRooms is dedicated to ensuring clients maximize the value of the company’s guest experience platform. They provide personalized onboarding, technical support, and ongoing relationship management to hospitality operators, helping them leverage data-driven insights to enhance guest experiences and drive revenue. Through proactive engagement and tailored solutions, the team fosters long-term partnerships and increases customer satisfaction and loyalty.

Customer Success Team

The Engineering Team at SevenRooms is responsible for designing, developing, and maintaining the innovative software solutions that power the company's comprehensive guest experience platform. They work collaboratively on various projects, including POS integrations, marketing automation, and mobile application development, ensuring high-quality standards through rigorous testing and quality assurance. With a focus on leveraging data to enhance hospitality operations, the team plays a crucial role in optimizing the platform to drive revenue growth and improve guest engagement for clients worldwide.

Engineering Team

The Sales Team at SevenRooms is responsible for driving revenue growth by building and nurturing relationships with hospitality operators across the globe. They engage with potential clients to showcase the value of the data-driven guest experience platform, tailoring solutions to meet unique business needs. The team collaborates closely with marketing and operations to ensure a seamless client onboarding process and to maximize customer satisfaction and retention.

Sales Team

The Product Management Team at SevenRooms is responsible for defining the strategic direction of the guest experience platform, ensuring it meets the needs of a diverse client base in the hospitality industry. This team collaborates closely with design, engineering, and marketing to develop innovative features, optimize product functionality, and leverage data insights for enhanced customer engagement. By aligning product offerings with market trends and client feedback, they drive continuous improvement and support the company's mission to enhance guest experiences and boost operational efficiency.

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People (25)

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Other teams

Sales Operations

Customer Success Team

Engineering Team

Sales Team

Product Management Team

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People (25)

Jobs (0)

Other teams

Sales Operations

Customer Success Team

Engineering Team

Sales Team

Product Management Team

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