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Caryssa Afan is a Senior Product Intelligence Analyst at ServiceTitan, a position held since October 2025. Previously, Caryssa worked as a Strategy Analyst at Skillz from November 2021 to October 2025, where significant accomplishments included driving over $500k in incremental revenue through A/B testing and enhancing VIP experiences to achieve a 5% increase in cash retention. Prior experience includes serving as an Operations & Data Analyst for the London Sock Company, where emphasis was placed on operations forecasting and efficiency, and a role as a Transfers Administrator at Canaccord Genuity Group Inc. Furthermore, Caryssa began a career in retail with Nordstrom as a top-performing salesperson in the Women's Shoes department, and previously held the position of Customer Service Representative at Scotiabank. Caryssa holds a Bachelor of Science degree in Mathematical Statistics and Probability from Simon Fraser University, completed in 2018.