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Ramya Raghavan is an accomplished Senior Quality Engineering Manager with over 18 years of experience in quality management and engineering roles. They began their career as a Test Engineer at Symphony Teleca and advanced to ServiceNow, where they held various significant positions, including Quality Engineering Manager and currently Engineering Manager. Ramya leads a global team focusing on quality strategy and execution in areas such as Reporting, Data Analytics, and AI Intelligence. They hold a Bachelor's degree in Science from Calicut University and a Master's degree in Engineering Physics from Kerala University.