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Kylie McCarter is a Senior Manager of Strategic Business Operations at ServiceNow, having previously served as a Business Strategy Manager from 2021 to 2024. They hold an MBA from The University of Chicago Booth School of Business and a Bachelor of Science in Science Business from the University of Notre Dame. Prior to their current role, Kylie worked as a Strategy Consultant at Deloitte Consulting from 2015 to 2020. They are dedicated to improving business operations by leveraging data and fostering collaboration.