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Eric Jolliffe is a Senior Hardware Reliability Engineer at ServiceNow, bringing extensive experience in Enterprise Server Hardware and Network Infrastructure. Previously, they worked as a Network Engineer and Network Infrastructure Contractor at Akamai Technologies from 2011 to 2014, where they managed large-scale network projects and installations across global locations. Eric is currently pursuing certifications in networking and security through Udemy Academy and holds an AAS-T in Mechanical Engineering from Edmonds College. Known for their adaptability and problem-solving skills, Eric thrives in flexible environments that encourage career growth.