Alicia Pazelt is the Director of Learning Portfolio Management at ServiceNow, where they lead the management of the global learning and services portfolio, aligning strategic vision with operational execution. Previously, Alicia held various leadership roles at ServiceNow, including Manager of Training and Certification Release Management and Director of Business Strategy Management, focusing on operational excellence and process efficiency. Earlier, Alicia contributed to Qualcomm as an Open Source Training Specialist and Project Analyst, overseeing training strategy and program delivery. Alicia earned a Bachelor of Arts degree in Communication, Journalism, and Related Programs from The Ohio State University.
Location
San Diego, United States
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