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Ahmed Hmeid is the Outbound Product Manager at ServiceNow, where they focus on product management within the technology industry. Previously, they served as the Director at Jam Coding, leading initiatives to inspire digital literacy and technology skills in young people. With prior roles including Senior Manager at LSEG and Solution Architect at Engage ESM, Ahmed has demonstrated expertise in delivering successful projects globally, particularly with ServiceNow solutions. Their extensive experience spans various sectors, including IT change management at Carphone Warehouse and managing critical IT processes across multiple hospitals.