Serko provides SaaS online travel and expense technology that organisations use to cost-effectively book and manage business travel and related expenses. Serko’s products are designed to be incredibly easy to use and to be used by everyone. Being expert travellers ourselves they understand exactly what travellers need, what travel administratorsneed and what finance teams need to run travel programs, and they design their products accordingly. They work hand-in-glove with Travel Management Companies to support their products, which is a strategy that continues to serve both us and the corporate traveller extremely well.

AR/VR

Enterprise Software

Information Technology

Software

Travel & Leisure

Serko Ltd.

Serko Ltd.'s headquarters in Auckland, New Zealand

Darrin Grafton

Simon Young

Liz Fraser

Nick Whitehead

Tanya Diamond

Product Designer

Senior Product Designer

Shane Sampson

Rachael Satherley (she / her / hers)

Murray Warner

Jason Hawthorne

The Software Development and Engineering team at Serko Ltd. is responsible for designing, developing, and maintaining the company's innovative SaaS travel and expense management solutions. This team encompasses a diverse range of roles, from software engineers and quality assurance specialists to engineering managers and cloud engineers, ensuring robust functionality and a seamless user experience. By collaborating closely with stakeholders and leveraging their expertise in travel technology, the team continuously enhances and optimizes Serko's products to meet the evolving needs of corporate travelers and their organizations.

Software Development and Engineering

The Product Management and Design team at Serko Ltd. focuses on developing user-centric travel and expense solutions by integrating insights from travelers, administrators, and finance teams. They collaborate closely to design intuitive products that enhance user experience, drive adoption, and streamline travel management processes. This team is responsible for aligning product features with market needs, managing product lifecycles, and ensuring a seamless integration of design and functionality to deliver exceptional value to clients and end-users.

Product Management and Design

The Customer Support and Success team at Serko Ltd. is dedicated to ensuring a seamless experience for clients using their travel and expense technology. This team focuses on onboarding and empowering customers, providing ongoing support and optimization services, and addressing any technical issues to enhance user satisfaction. By closely collaborating with clients and leveraging their travel expertise, they aim to foster long-term partnerships and drive success for businesses utilizing Serko's solutions.

Customer Support and Success

The Leadership Team at Serko Ltd. is responsible for setting the strategic direction and vision for the company, ensuring alignment across all departments to deliver exceptional travel and expense solutions. Comprising senior executives and principal engineers, the team fosters innovation, enhances product development, and drives operational excellence, all while prioritizing customer needs and collaboration with Travel Management Companies. They play a vital role in steering Serko's growth and maintaining its competitive edge in the SaaS market.

Leadership Team

The Data and Analytics team at Serko Ltd. is responsible for harnessing and analyzing travel and expense data to drive insights and support decision-making across the organization. This team collaborates closely with product development and finance to optimize business strategies, improve user experience, and enhance the efficiency of travel management solutions. By leveraging advanced analytics and data engineering, they aim to deliver innovative solutions that meet the needs of travelers and administrators alike, ensuring that the company remains at the forefront of the travel technology industry.

Data and Analytics

The Sales Operations team at Serko Ltd. plays a critical role in optimizing sales processes and enhancing revenue generation. This team collaborates closely with sales managers and account executives to streamline operations, analyze performance metrics, and develop strategic initiatives that drive growth in business travel and expense management. Through effective management of sales data and partner relationships, they ensure that the sales force is equipped with the necessary tools and insights to meet the unique needs of their clients and support seamless travel solutions.

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Serko Ltd.

Org chart

Teams

Software Development and Engineering

Product Management and Design

Customer Support and Success

Leadership Team

Data and Analytics

Sales Operations

Offices

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Serko Ltd.

Org chart

Teams

Software Development and Engineering

Product Management and Design

Customer Support and Success

Leadership Team

Data and Analytics

Sales Operations

Offices

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