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Claudia Phalen is an experienced professional in benefits management, currently serving as Senior Benefits System Manager at Sequoia since September 2025. Prior to this role, Claudia spent over a decade at Paylocity, where various positions included Benefits Implementation Manager and TPA Support Manager, showcasing a strong focus on benefits implementation and project management. Claudia's career began at Paychex, holding positions such as Online Services Trainer and Major Account Advisor, where responsibilities included training clients and maintaining relationships with insurance carriers. Claudia holds a Bachelor of Science degree in Communications and Political Science from SUNY Brockport, earned between 1999 and 2003.