Sushmita Sharma is an experienced Technical Writer with a focus on leading documentation efforts. Currently serving as a Lead Technical Writer at Send since October 2025, Sushmita previously held significant roles at Matillion, including Senior Technical Author and Product Technical Writer, and at LSEG Data & Analytics as a Senior Technical Writer, where collaboration with R&D and Product Management teams on API documentation was key. Sushmita’s expertise includes drafting user documentation, maintaining online help systems, and creating detailed technical content across various technology sectors, including cloud computing and VoIP systems. Educationally, Sushmita holds a Bachelor of Engineering in Electronics and Communications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya.
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