ÂÜÀòÂÒÂ×

Serena Phillips is a seasoned professional in learning and development with extensive experience in managing apprenticeship programs across various organizations. Currently serving as the Professional Apprenticeship Manager - Associate Director at Savills since May 2021, Serena previously held roles including Apprenticeship Programme Partner at the Financial Ombudsman Service, where successful integration of apprenticeship initiatives and strategic resource management were key responsibilities. Prior positions include Training and Development Coordinator at Osborne and Assistant Apprenticeship & Retention Manager at Creative Pioneers London, focusing on staff development, training strategies, and recruitment. With a background in HR and leadership development, confirmed by qualifications such as an NVQ L5 in Leadership and Management and a CIPD Level 5 Diploma in Human Resource Management, Serena is dedicated to enhancing apprenticeship experiences and organizational growth.