Omar Sharafeldin has a diverse professional background with experience in customer support, education, and sales operations. At DXC Technology, Omar worked as a phone agent for Zurich and Farmers insurance users, while at Amazon, responsibilities included picking and packing orders in the Dubai warehouse. Omar transitioned to teaching as a Business Level English teacher at ESONIC a.s. and has been with SAP since August 2021, serving in multiple roles including Frontline Sales Solution Support, Sales Ops Business Enablement Specialist, and Risk & Innovation Manager, focusing on resolving technical inquiries and complexities in various software. Educationally, Omar earned a Bachelor's degree in Psychology from both Empire State University and the University of New York in Prague, achieving a GPA of 3.8 in each program.
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