We are an insurance company that has spent almost one century taking care of Spanish families. We have more than 7M of customers, a network of more than 400 agencies and sales offices and more than 9.000 coworkers all over Spain. Our main goal is to assure the tranquility of our insured customers, so we focus on being a close partner and on being aware of what our customers and employees want to say, as this helps us design new products and innovative processes to keep on being a strong and futurist company.

However, SANTALUCÍA is not just an insurance company, it is a group of firms able to offer a 360º service to every customer, ensuring an excellent service value chain. The group is composed by several companies and each of them is a leader in their sector. Besides the insurance business, we also have Ballesol, International SOS, Alpha Plus, Albia, Iris Assistance, Accepta, GIH and PC Amigo.

Additionally, in SANTALUCÍA, we are bonded to the Luxembourg Declaration as a referent of good management of our workers’ health and, in 2016, we have been awarded with the healthy corporate certificate by the INSHT (“Instituto Nacional de Seguridad e Higiene en el Trabajo”). During 2016, we have also been recognized as:
- 1st Insurance company with presence on Internet.
- The most awarded in the III HHRR Digital, Health and Company Awards.
- Prize to company excellence on the 6th edition of the APROCOSE.
- ISCX prize as Leader of satisfaction 2015 due to our high customer experience level in the insurance and home subsectors.
- Excellent Madrid Prize to customers´reliability

Insurance

santalucía seguros

santalucía seguros' headquarters in Madrid, Spain

This department manages interactions and partnerships with various stakeholders, focusing on labor relations and institutional collaboration.

Institutional Relations

This department focuses on managing and executing commercial activities, including sales and client engagement.

Commercial Operations

The Project Management team at santalucía seguros is responsible for overseeing and coordinating various projects within the company to ensure they are completed on time, within scope, and within budget. This team collaborates with different departments such as IT, customer experience, and operations to drive transformational initiatives, enhance client satisfaction, and implement innovative solutions. The team members, each with their specific focus areas, work together to streamline processes and ensure that the company continues to provide excellent service to its 7 million customers.

Project Management

This department focuses on managing and optimizing savings and investment strategies for clients.

Savings Management

This department focuses on providing insurance advice, managing personal insurance contracts, and overseeing operational projects in the insurance sector.

Insurance Services

This department manages internal processes, reporting, and analysis to support various business functions.

Business Operations

This department oversees the administration and operations of office facilities.

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People (2)

Jobs (0)

Other teams

Commercial Operations

Project Management

Savings Management

Insurance Services

Business Operations

Office Management

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People (2)

Jobs (0)

Other teams

Commercial Operations

Project Management

Savings Management

Insurance Services

Business Operations

Office Management

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