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Meshan Morar is an experienced professional in customer experience, marketing, and project management, with a career spanning from roles at BMW Financial Services as a Marketing and CRM Manager to the current position as CX & Digital Transformation Manager at Sanlam. Past positions include Customer Experience Capability Lead and Business Process Improvements Head at FNB South Africa, as well as Project Manager at Edcon, where Meshan implemented a nationwide Store Optimisation project. Additional experience includes consulting roles at Standard Bank and IQ Business, along with entrepreneurial involvement as a Partner at EcoRoq SA. Educational qualifications include a Bachelor of Commerce in Information Systems from the University of Cape Town and certifications in project management and customer experience management.