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Brad Harris is a Global Customer Support Executive with a strong background in AI-driven solutions and team building. Currently, as the Customer Support Operations Manager at Samsara, they focus on optimizing self-service experiences and driving cross-functional collaboration. Previously, Brad held leadership roles at Bitly and PriceSpider, where they significantly improved customer support operations and established innovative processes. With over fifteen years of experience in customer support and media production, Brad combines technical expertise with a commitment to fostering collaboration and excellence. Brad also has a certificate in Film/Video/Editing from Saddleback College.