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Sandeep Dev is the Director of User Experience Design at Salesforce, overseeing a team that crafts user-centered solutions for millions. They have over 18 years of experience in the design industry, holding a post-graduation diploma in industrial design from the National Institute of Design and a certification in user experience design from Salesforce. Sandeep's expertise includes user research, design management, and mobile application design, and they are committed to enhancing user satisfaction while mentoring their team members. Previously, Sandeep held key roles at companies such as Microsoft and Human Factors International, and they co-founded 17dnorth, where they expanded the team and cultivated a diverse client portfolio.