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Ryan McCullough is a Digital Transformation Leader specializing in implementing Customer Engagement Centers. With extensive experience in both small-scale and large, global call center projects, Ryan has earned recognition for driving agent efficiency and enhancing customer satisfaction. They have held significant roles at companies like Salesforce, where they serve as the Technical Architect Director, and have previously contributed to organizations such as Oracle and RightNow. Ryan is known for their collaborative approach, often taking on challenging projects and delivering high-quality, scalable solutions across various industries.