Mike Hanley is a Senior Vice President of Salesforce Technical Support, where they currently lead technical support initiatives. They previously held significant positions at Salesforce, including Senior Director of AMER Technical Support for Commerce Cloud, and Vice President of Global Technical Support. Prior to Salesforce, Mike served as VP of Network Operations and Service Management at iBasis and as Manager at Cox Communications. They earned a Bachelor of Arts in Political Science from Assumption College and a Master of Science in Network Design and Management from DePaul University.
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Providence, United States
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