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Kyle Gilson is currently the Senior Director of Infrastructure Data Science at Salesforce, where they lead a team focused on optimizing the company's global infrastructure through data analysis. Previously, they served as Director of Infrastructure Data Science at Salesforce, Director of Business Analytics at Tresoro Labs, and held roles at the University of Michigan as a Research Programmer and Graduate Student Research Assistant. Kyle earned a Bachelor of Science in Industrial & Operations Engineering and a Master of Science in Operations Research from the University of Michigan, as well as a Professional Certificate in Artificial Intelligence from Stanford Continuing Studies. They have a proven track record in building high-performing teams and developing enterprise-scale analytics solutions.