Julián Mesa is a Professional Services Senior Director with a dual degree in Industrial Engineering and Systems Engineering from Universidad de Los Andes. They have over five years of commercial experience in CRM, ERP, eCommerce, marketing automation, and digital transformation, focusing on process analysis to enhance sales, marketing, and customer service. Previously, Julián worked as a consultant for various companies, including CRM DIRECT PLUS, Indra, and Oracle, where they specialized in aligning retail business processes with technology solutions. Currently, Julián holds the role of Account Partner Senior Director at Salesforce.
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