Christian Becker is an experienced leader in customer success and engagement, currently serving as the VP of Customer Support & Success Architects for Service Cloud EMEA at Salesforce. With more than a decade of experience, they have successfully led key transformations within Salesforce, notably improving the delivery models for Proactive Services Engineers and Success Architects. Previously, Christian held various roles at Salesforce, including Sr. Director for Regional Success Architect positions across EMEA, APAC, and LATAM, as well as a Senior Consultant at ACEA GmbH. Christian's expertise spans building diverse global teams and enhancing customer satisfaction metrics.
Location
Munich, Germany
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