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Reyhana Sihlangu is a highly experienced customer service and admin consultant currently working as a Retention Advisor in Accounting and Payroll at Sage. In this role, Reyhana delivers exceptional customer service while managing incoming support requests and troubleshooting technical issues. Previously, Reyhana served at Sage as an Interim Team Leader and Senior Technical Support Consultant, effectively leading a team and addressing user queries. Reyhana's earlier experience at Absa Bank included multiple roles focused on customer service, treasury management, and financial compliance. Throughout their career, Reyhana has demonstrated a strong commitment to customer satisfaction and operational excellence.