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Jane Colacicco, Dip CII, Assoc. CIPD, is a professional with extensive experience in the claims sector, having worked as a Claims Handler at Travelers from March 2006 to March 2008 and further developing expertise at RSA in various roles. As Head of Technical Development, Jane focused on enhancing Technical Capability within the Claims function, partnering with different areas to address technical training requirements and collaborating with Learning and Development Consultants to implement effective learning solutions. Currently serving as a Technical Claims Specialist, Jane manages complex personal injury claims valued up to £2m, emphasizing rehabilitation and innovative solutions. Jane's educational background includes A Levels in Law, English, and Art from The College of Richard Collyer, completed from 1998 to 2001.