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Prateek Dubey is currently an Assistant Vice President of Client Success at Practus, where they lead various initiatives to enhance customer satisfaction and drive business improvements. Previously, Prateek held significant roles at companies like Genpact, Reliance Retail, and Swiggy, focusing on process design and operational excellence. With a proven record of leadership and a passion for systematic problem-solving, Prateek has consistently driven significant improvements across multiple organizations. They hold a Bachelor's degree in Computer Science with First Class Distinction from the Birla Institute of Technology and a Project Management certification from the Indian Institute of Technology, Delhi.