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Tricia O. is the Director of Benefits and HR Systems at Riverside Community Care, a position held since 2020. Previously, they served in various human resources roles at Bain & Company, including as a Benefits Coordinator from 2005 to 2010 and as a Human Resources Coordinator from 2003 to 2005. They began their career as a Case Manager at the Two Ten Footwear Foundation from 1998 to 2001 and worked as a Recruiting Assistant at Foley Hoag LLP from 2001 to 2003. Tricia also held the title of Human Resources Assistant at GZA GeoEnvironmental from 2010 to 2011. They earned a Bachelor of Arts degree from the College of the Holy Cross, where they studied from 1994 to 1998.