Mayke Dias is a Senior IT Governance Analyst at Riachuelo, focusing on enhancing IT governance processes and practices. Mayke holds a Bachelor's degree in Information Systems and a Technologist degree in IT Management, along with a postgraduate qualification in IT Management and Governance. With prior experience in various roles, including Technical Leader and IT Intern, Mayke has developed expertise in ITIL, ITSM, and COBIT, successfully managing service desk operations and ensuring compliance with service-level agreements. At Jequiti Cosméticos, Mayke played a pivotal role in elevating the maturity level of IT governance and supporting project management initiatives.
Location
Guarulhos, Brazil
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