Zeynep Yildirim is an accomplished professional in customer success and management, currently serving as Senior Director Customer Success & Renewals at Rewaa since January 2025. Prior to this role, Zeynep held positions including Global Director Customer Success & Support at Lumigo and Director of Customer Success for EMEA at Digital.ai. Zeynep's extensive experience includes leadership roles at Instana, AppDynamics, and Bureau van Dijk, demonstrating a strong ability to enhance client satisfaction and maintain loyalty. Zeynep’s educational background comprises advanced degrees in Financial Management and Economics from Middlesex University, along with a Bachelor’s degree in European Economic Studies from Otto-Friedrich-Universität Bamberg.
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