Michaela Seferian-Jenkins is a Senior Program Manager with over eight years of experience in cross-functional collaboration and operational excellence within B2B SaaS environments and higher education. Michaela has a proven track record of leading enterprise-wide initiatives, optimizing processes, and transforming organizational silos into high-performing teams. Currently, Michaela serves as a Senior Program Manager for Customer Strategy & Operations at Restaurant365, while also pursuing a Bachelor of Arts at New York University. Previously, Michaela held various roles at GitLab, Qualtrics, and New York City Public Schools, showcasing a strong ability to drive strategic decision-making and enhance customer operations.
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