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Rafael Robles is an accomplished professional with extensive experience in project and program management, currently serving as Country Manager at Remitly since July 2023. Previously, Rafael held the position of Senior Program Manager at Amazon, where a significant focus was directed towards enhancing delivery speed during a period of increased demand in Brazil. Rafael's career includes roles such as Senior Project Manager at the Ontario Government, where the development of a wholesale ordering portal supported rapid retail growth, and positions at Toronto Hydro and the City of Toronto, where initiatives included digitizing medical records. Earlier experience includes leadership roles at MoneyGram International and Western Union, where Rafael was instrumental in market expansion and profitability. Educational qualifications consist of an Executive MBA from Insper Instituto de Ensino e Pesquisa and a Bachelor's degree in Computer Science from Pontifícia Universidade Católica de São Paulo.